Pricing Plans
Compare Plans
Compare our flexible pricing plans tailored for every business size and growth stage.
Essentials
Pro
Enterprise
Deep Integration & Survey Email Automation
Choose from Salesforce, Zendesk, Microsoft Dynamics 365, ServiceNow or Hubspot.
Email Survey Automation
Automatically send surveys post-interaction based on triggers.
125 Surveys/ month
10,000 Surveys/ month
Custom
CX Card Sidebar for Agents
Provide your agents with a comprehensive view of each customer’s experience, including previous interactions and feedback trends.
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$30/ Agent/ month
Custom
Conditions/ Skip Logic
Skip respondents to a particular question based on the answer they provide.
5+ Options Per Question
Add more than five answer options to a question with the 5+ Options feature.
Multi-language Surveys
Deliver surveys in multiple languages to target various demographics.
Branding and Customization
Add your logo, customise options & background with colours and images to match your branding.
Icons and Images Search
Access over a million SVG icons and photographic images for your option buttons and backgrounds.
Custom Icons for CSAT and NPS™
Use custom icons or images or labels only for CSAT and NPS™ option buttons.
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Dashboard Overall Metrics
Show the dashboard Overall Metrics (aggregate and/ or summary) for multiple surveys.
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PDF Email Reports
Schedule daily, weekly or monthly reports to be sent as PDF files to an email list.
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Excel Email Reports
Schedule daily, weekly or monthly reports to be sent as Excel files to an email list.
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Multiple Surveys Wallboards
Show multiple surveys and aggregate CSAT and NPS™ on the same wallboard screens.
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Excel Raw Responses Delivery
Schedule periodic delivery of the raw responses Excel file to your email inbox or SFTP folder.
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Shift Editing & Reports
Get performance reports based on staff shift patterns.
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SMS Instant Alerts
Purchase SMS credits to send instant alerts to a list of mobile phone numbers.
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Real-time Notifications
Receive real-time push notifications on your iPhone or Android Phone when service levels dip.
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Email Alerts
Setup and receive alerts by email when service levels dip.
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Case Management
Collaborate in real time with co-workers on cases directly in the Surveyapp Manager app.
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Surveyapp Alerts on Slack
Receive survey response alerts directly in your Slack channels or group chats.
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Surveyapp Alerts on Teams
Receive survey response alerts directly in your Microsoft Teams channels or group chats.
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Response Webhooks
Get survey responses sent in real time to HTTP endpoints your provide.
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Role-based Access
Grant role-based access to your co-workers to restrict them from editing surveys, alerts and reports.
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User Access Management
Assign co-workers to locations or tags to grant selective access to surveys, alerts and reports.
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2 Factor Authentication (2FA)
Secure access to your account with 2 Factor Authentication.
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Single Sign-on
Simplify sign-in and co-worker enrollment in your Surveyapp account with Single Sign-on.
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Email Surveys API
Send automated email surveys with API in response to your own system events.
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Priority Support
Get access to our response team that aims to resolve your high priority issues in the fastest time possible.
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Frequently Asked Questions
Do I need to provide credit card information for the free plan?
No credit card is required to sign up for our Free plan.
How does pricing work?
What is a user?
What happens if I exceed my response limit for the month?
Do you offer monthly pricing?
Do you offer invoicing?
Do you offer special plans for nonprofits?
See what Surveyapp can do for your business
Get your CX program up and running in days, not months.
- 7 Days free trial
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